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Privacy Policy

 Flowers2Brazil.com is aware of the importance of your private details shared with it. So, it keeps a check on securing your privacy  online. We are very much concerned about the personally identifiable details you share with us and so we take all the necessary  actions to protect it.

At first when a Third Party Merchant Moneybookers, which is Verisign Secured, processes your Credit Card, no details regarding your Credit Card is received by us. Furthermore, as you place orders, we only collect your name, e-mail address, mailing address, Credit Card number and its expiration date which helps us to process and complete your order. These procedures help us to serve you as you have ordered our products and the given details will not be, under any situation, passed on for commercial need. Only, as when we believe in good faith, the law requires it, then only will your personally identifiable details be unveiled by us, but not for any other purpose, until we have your consent to do so.

Though, we keep a mean of the total number of visitors to each of the sites, to improve our website, the personally identifiable details are not acquired in this method. To make our visitorís online experience better, we only use cookie technology (whereby our servers deposit special codes on a visitor's computer) to track non-personal details such as the type of browser, operating system, and domain names.

How is customer details kept confidential by Flowers2Brazil.com?
When you place an order, it is done via a safe server. Before they are even sent to us, all the information provided by you including your Credit Card number, is encrypted by the secure server software (SSL). So we are not able to read the information as it travels across the internet. Moreover unauthorized access to any of the customer data we acquire is hindered by our system.

Will Flowers2Brazil.com reveal the collected information to outside parties?
While using our website, you agree to the collection and use of your details by Flowers2Brazil.com. Your personal information does not get sold, traded or rented by Flowers2Brazil.com to others. If we make any change to our privacy policy, we will post it on our page and keep you updated so you may come to know what details we gather, how we use them, and under what circumstances we reveal them.

Canceling Orders
We refund you cent percent of the amount of the product which has run out of stock or was mishandled and thereby damaged by our delivery staff. Once the order is confirmed and submitted by the customer, we do not cancel orders.

Exchange and Rebate
Items damaged resulting from mishandling by our delivery staffs will only be replaced exchanged or refunded. The goods that are sold in healthy condition are non-replaceable, non-exchangeable or non-refundable.

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